![]() The point is that the reason it's set up to make it so you cannot turn off auto renew is because it gives the consumer one more thing to juggle. In some cases you can edit your preferences to remove auto renew, and in the case of PayPal there is the facility to turn off recurring payments. I've been using Norton security products for many years. Also, try a different browser to see if that makes any difference. This link is displayed only if the auto-renewal disabling is available. My Norton 360 is due to expire at the end of the month and the automatic renewal has told me it will cost me £64.99 for a further one year of cover. Many such "subscriptions" exist to trap the unwary with a big price increase on renewal. To turn off the auto-renewal: Go to the Subscriptions section. ![]() I asked for a refund and they said I was 30 days past the 60-day refund policy. Re: Automatic renewal button won't switch off. Now in the dashboard, you will find the Automatic Renewal heading. Another way to stop auto-renewal is not to tick that checkbox and do the renewal manually, if required. ![]() Click it to cancel the automatic renewal. Click Manage subscription > Turn off automatic renewal. See our Refund Policy for terms & conditions. If it is, and you're not happy with this, it's a two second job to turn it off and potentially save. You can follow the question or vote as helpful, but you cannot reply to this thread. You may need to follow these steps if you have got a new LifeLock membership and need to cancel the service on a previous membership which. If you do not disable them, then you will face the same consequences again. The simplest way to renew your protection is from inside your product. This document provides you the steps to cancel the LifeLock Subscription Renewal for your membership to prevent future automatic billing and renewal. The UK's competition watchdog has accused the company of refusing to assist an investigation into its subscription. If you see a green slider bar with a checkmark, automatic renewal is turned on. In April 2020, Microsoft changed the name of all of these services to Microsoft 365 to differentiate its subscription service from traditional Microsoft Office-branded suites. ![]()
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